The best way to handle emergencies is to be prepared and informed.

In the event of an emergency or an urgent matter requiring immediate attention, do not use the online system. For all emergencies, please contact the service provider directly. The contact information is conveniently located on the sticker inside the cabinet door below your sink. Please contact the service provider directly and then document your issue through Quality Builders Warranty.

There will be no service charge for warranted items, but you will be responsible for any charges for a non-warranted service call, for example, tripped circuit breaker, clogged air filter, owner caused plumbing obstruction, a service request to an inappropriate subcontractor, etc.